Web App User Testing B2B E-Commerce

HACH - Article designer

Thanks to the product configurator, customers can precisely place their own graphics and text on advertising materials and calculate binding printing costs. A preview of the customer's own logo is displayed on the overview page of all products beforehand.

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Hach configurator article designer example bag case study

The challenge

Customers need predictable costs and a visual idea of the result. Up to now, customers have sent a graphic and support staff have clarified the order in a dialogue and in sketches sent to them.

It should now be possible to place your own graphics such as logos and text directly in the online shop. The binding price is to be generated dynamically depending on the type of print, number of print areas and colours as well as the quantity. The design draft is to be sent to HACH's pre-press staff, who can then continue working with it straight away.

hach.de/
Hach article designer surface configurator

The solution

A quick “logo preview” was developed so that customers can see their own graphics and text on the products: Customers upload their logo via drag and drop and the logo already appears on all printable products in the product overview. This makes it easy to see which products the logo will look best on.

An “article designer” was developed for the exact design of a specific article. A separate WebApp that is integrated into Magento. Graphics can be uploaded and designed with text on the various products. The graphics can be saved in a library. The print price, depending on the print type, colours and quantity, is calculated precisely and bindingly so that the item can be ordered immediately. No competitor could offer this and HACH was unique with this service for a long time!

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Further information

This is what the customer says about our cooperation:

"The collaboration with Kombinat was characterised by the highest level of professionalism. From the initial consultation through to implementation, the team impressed us with their expertise, commitment and solution-orientated approach. Particularly impressive was their ability to precisely identify our individual requirements and translate them into a customised solution. Thanks to their structured and efficient way of working, all project goals were achieved on time. We value the partnership-based cooperation and can recommend Kombinat without reservation."

Florian Neidig Managing Director at Hach GmbH & Co. KG

Hach article designer surface configurator

The benefit

Customers can create their own personalised design in a variety of ways. They can therefore also present various suggestions internally and contribute more easily to the decision. This brings the shop closer to the user and makes it more of a tool for the customer than a pure marketing interface. With these features, HACH was unique among the competition for a long time. A real USP!

Hach article designer configurator logo on all products preview

The result

HACH has established a strong unique position for itself over many years with the “Article Designer” configurator. Customers can now order the product exactly as they want it.

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