User experience design is more than conceptualisation and graphic design. We understand it as a systematic approach to bring together your business interests with the needs of your customers and the skills of all team members.
Learn more about the processUser Experience Design
We turn your brand into an experience
We don't leave it to chance how your website feels, how it looks, whether it works clearly and whether anyone wants to use it at all. We develop it with you and your customers. So that your offer becomes an experience.
Clear process
Customer feedback
To ensure that criticism and negative feedback from your customers is not only noticed when the product is finished, we use simple methods to obtain your customers' opinions before implementation.
Take a look at our methodsDigital brand
A website has its own technical logic and consists of much more than a logo, font and your corporate colours. That's why we have professionals take care of all design issues and build a design system that works when it's implemented.
More about design systems
Relevant features create a customer experience - this is how you strengthen trust in your brand
Have we piqued your interest? Book a free appointment now via Calendly and we will be happy to answer your questions about UX design.
Arrange an appointmentUser experience design as a process
Effective methods for the start
Analysis
Context interviews
Just a few simple questions to your customers will help you recognise their interests and problem areas. We look over your customers' shoulders as they use the website. With just ten or so customers surveyed, trends that affect all users become recognisable. So it doesn't need to be too academic to get to the heart of your customers.
Definition of
User story mapping
Each step in the customer journey is defined by a user story. This not only describes what a customer wants to do at a certain point, but also why they want to do it. This method is particularly suitable for maintaining an overview and doing justice to all users. The result is a map of your customers' needs.
Prototype
Design prototypes
Prototypes have the advantage that they can be produced relatively quickly and can be used to test specific functions and new interface ideas. Whether sketched on paper, as clickable wireframes or graphically fully developed user interfaces - prototypes can be used to try out a new feature before it is implemented at great expense.
Feedback
Remote User Testing
Remote user tests are particularly suitable for systematically testing prototypes. There are now a large number of services (SaaS) on the market that allow us to create professional test designs, define click paths and acquire test subjects - all on a manageable budget.
Design with a system
Design systems are not simply style guides that provide static design specifications that no one adheres to in the end anyway.
Instead, we work with living documents that everyone involved in the project can access and contribute to. Design systems consist of the elementary building blocks for your website.
Not only do programmers use these as an important component for implementation, but they are also the basis for any further development of your project.
Design System Visualisation
Start with simple steps
Want to find out more about our approach and the benefits of user experience design? Let's talk, book a free consultation now.
Arrange an appointment
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